You can find all your license information in your email you entered in the purchase transaction .
Frequently asked questions
You can find the answer to your questions here
General Questions
A digital download is an electronically delivered product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is downloaded through cloud-based storage.
OEM and Retail Product software licenses are designed to install and activate on one computer only, unless otherwise specified.
Yes , we are available 24/7 hours for support “ we will be happy to assist you any time.
We encourage all our customers to register their email address with their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.
Advanced questions
Our orders take an average of 5-30 minutes to reach their destination.
If 5-30 minutes have passed after the dispatch confirmation email for your package and you still have not received your purchase, do not hesitate to contact us using the contact form.
You have 14 days after receipt of your order to request a refund.
You can then contact us, we will get back to you within 24 hours.
You can contact us by email. We usually respond very quickly, you will get a response within 24 hours.
FAQ The How To Guide may not download correctly.
If this happens to you, do not hesitate to send us a message or by responding directly to the order confirmation email.
We will send you the practical guide as an attachment, within 24 hours maximum.
Yes, you can pay by credit card or through Paypal. These two payment methods are secure.